Geotab Drive - Troubleshooting
A brief guide to troubleshooting steps and issues you may encounter when using the Eleos/Geotab Two App Model.
If a driver gets locked out of Geotab, that user can be unlocked in MyGeotab by someone with administrative permissions by following the steps in Geotab’s article, How to Unlock a User. For more information about user lockout, including lockout settings, please refer to our Knowledge Base Article, Geotab - Automatic User Creation.
Geotab Drive - Advanced Features
A brief summary of advanced features within the ASR Solutions implementation of the Eleos/Geotab Two App Model.
* Disclaimer: Please check with your Geotab Reseller to see if your Geotab environment has specific password requirements (such as AT&T CSO). Certain password requirements like length minimums, letter casing, impacts automated provisioning done through the Geotab API which may prevent you from using integrated designs (i.e. your Geotab password will not have the ability to match the Eleos password with padding, drivers will have to adhere to the reseller database requirements for password security). *
Geotab Drive - Driver Overview
A brief overview of the Eleos/Geotab Two App Model, focusing on the Driver Experience and Changes.
* Disclaimer: Please check with your Geotab Reseller to see if your Geotab environment has specific password requirements (such as AT&T CSO). Certain password requirements like length minimums, letter casing, impacts automated provisioning done through the Geotab API which may prevent you from using integrated designs (i.e. your Geotab password will not have the ability to match the Eleos password with padding, drivers will have to adhere to the reseller database requirements for password security). *
Geotab Drive - Business Overview
A broad overview of the features and benefits for the ASR Solutions implementation of the Eleos/Geotab Two App Model.
* Disclaimer: Please check with your Geotab Reseller to see if your Geotab environment has specific password requirements (such as AT&T CSO). Certain password requirements like length minimums, letter casing, impacts automated provisioning done through the Geotab API which may prevent you from using integrated designs (i.e. your Geotab password will not have the ability to match the Eleos password with padding, drivers will have to adhere to the reseller database requirements for password security). *